In the heart of Kenya, Uchuzi SACCO stands as a testament to the power of technology in revolutionizing financial cooperatives. Kenneth Tallam, a key figure at Uchuzi SACCO, shares the journey of transformation and the significant role Kwara’s platform has played in their success.
The Genesis of Uchuzi SACCO
Kenneth begins by tracing the origins of Uchuzi SACCO, which has been serving its members for over five years. As an employer-based SACCO, Uchuzi initially faced challenges with manual operations, especially in providing members with real-time access to their savings and loan balances. The quest for automation led them to Kwara’s platform, which has since revolutionized their operations. “Members can now self-login and view their savings, statements, and loan details effortlessly,” Kenneth explains.
Overcoming Challenges with Kwara
Before adopting Kwara’s platform, Uchuzi SACCO grappled with the limitations of Excel and physical books. The SACCO’s growth and the increasing complexity of managing loans and deposits necessitated a more robust system. Kenneth recounts the transformative impact of Kwara’s platform on their back office operations. “The SACCO has grown from just 5-10 members to now over 200 members. Kwara has brought us closer to the numbers, allowing us to track membership growth and loan applications effectively,” he says.
Embracing Digital Solutions: USSD, App, and Cellulant Integration
Kenneth highlights the USSD code as a game-changer for members with limited internet access, offering simplicity and ease of use. The ability to check savings and loan guarantees has been significantly improved for those who use the app. The back office system, powered by Kwara, has streamlined operations and enhanced transparency.
The integration with Cellulant has been a crucial development, enabling the SACCO to disburse instant loans to members. “Our members appreciate the convenience of short-term loans, and the interest they pay contributes to the SACCO’s income, which is eventually shared as dividends at the end of the year,” Kenneth points out.
The SACCO has grown from just 5-10 members to now over 200 members. Kwara has brought us closer to the numbers, allowing us to track membership growth and loan applications effectively.
Kenneth Tallam, Uchuzi SACCO
Looking Ahead: A Bright Future with Kwara
As Uchuzi SACCO continues to thrive, the partnership with Kwara remains a cornerstone of its success. The digital transformation journey has improved operational efficiency and fostered a more inclusive and empowering environment for members. Uchuzi SACCO’s story is a shining example of how embracing technology can lead to sustainable growth and enhanced member satisfaction in the cooperative sector.
Partner with Kwara, the Growth Engine for SACCOs.
Are you a SACCO looking to drive growth and enhance member satisfaction through digital transformation? Kwara is your ideal partner. Our platform offers a comprehensive suite of tools to automate operations, improve transparency, and deliver exceptional member experiences. Contact us today to learn how we can power your SACCO’s success.
